Sales Specialist- PT

About the Company

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwork, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future.

About the Role

The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping create and maintain a selling focus in the store, supporting company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization.

Responsibilities

• Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
• Meet store and metric goals
• Emulate the brand aesthetic and embody a strong sense of fashion
• Ensure the brand mission is brought to life and introduced to everyone that walks into our store
• Provide assistance to our Visual Merchandising team on floor sets, window changes, and other projects, as needed
• Maintain knowledge and understanding of all policies and procedures
• Assist with inventory and stock management
• Accurately process Point of Sale transactions
• Consistently act within the core values of rag & bone
• Identify opportunities to support the team in delivering best-in-class customer service
• Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Requirements

• 1-3 years of retail experience, preferably in premium, contemporary, or luxury environments
• Proven ability to achieve individual sales goals and contribute to team performance
• Skilled in clienteling, including building and maintaining a loyal customer base
• Ability to provide a personalized customer experience through styling recommendations, product knowledge, and brand storytelling
• Ability to work 20-30 hours a week with a flexible schedule, including nights, weekends, and holidays

Core Values

• Be a Good Human: Be original, be authentic. Stand for diversity, equitability & inclusivity
• Have No Fear: Innovate and solve problems
• Own Every Decision: Work together and get results
• Quality Matters: Not only with product, but we see it in our people
• Make Shit Happen: Be disciplined, be competitive

Benefits

• Paid Time Off
• Clothing Allowance
• Generous Employee Discount

Pay

The target hourly rate for this role is between $$ and $$ based on candidates' experience and expectations. Sales Specialists are eligible to participate in the rag & bone Commissions Program and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.

Schedule

20-30 hours per week, including nights, weekends, and holidays.