Sales Specialist

About the role

Petco is dedicated to improving lives by providing everything pets need to live their best lives. Our core values guide us as we strive to protect and empower pets and connect with pet parents through fun, meaningful experiences.

Responsibilities

• Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Foster a safe, clean, and welcoming environment for pets, pet parents, and partners.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Mentor and support new and junior associates, reinforcing best practices and store standards.
• Assist with opening and closing procedures as assigned.
• Support merchandising and inventory activities, including restocking, recovery, and presentation.
• Resolve customer concerns and escalate issues appropriately when needed.

Requirements

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Customer service skills.
• Problem-solving skills.
• Math skills.
• Communication skills.

Benefits

At Petco, we offer a comprehensive benefits package including health and financial benefits, 401K, incentives, and PTO. For more details, please visit this link.

Pay

$15.00 per hour

Schedule

Regular availability during Pet Care Center operating hours, including evenings, weekends, and holidays.