Jobs · Information Technology · Alabama

Sales & Service Technician

Groundworks · Alabaster, AL · 4 mo ago
Information Technology$120k/yrFull-time

Job Responsibilities

  • Execute appointments scheduled with customers
  • Travel to customers' home based on assigned appointments
  • Build long-term relationships with customers and professionally represent the company
  • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
  • Perform annual customer maintenance visits, examining work previously completed
  • Perform reactive service appointments, diagnose, and fix any issues
  • Install additional products purchased by the customer as necessary
  • Adhere to safety regulations and procedures when carrying out responsibilities
  • Examine solutions installed by the company and determine potential warranty or non-warranty work
  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Qualifications

  • 1 or more years of proven sales experience preferred but not required
  • Construction/Home Improvement experience preferred
  • Proven customer relations experience preferred
  • High school diploma or GED or equivalent experience
  • A valid, non-restrictive Driver's License is required

Requirements

  • Full-time Remote & Onsite: Reporting into and working remotely of Branch location
  • Servicing area within territory

Benefits

  • Base Pay + Commission with NO CAP on earnings
  • Average annual earnings $120,000
  • Company Vehicle and Gas Card provided
  • Full-time nonseasonal work
  • Pre-qualified, high-quality appointments, no cold-calling required!
  • Advanced leadership training opportunities from a promote from within led culture
  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
  • Equity in North America’s Leading Foundation Repair and Water Management Company

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