Sales & Service Specialist
Tailor Made Pest and Wildlife · Louisville, KY · 3 wk ago
On-siteBusiness Development$20–$25/hrFull-time
About the role
Tailor Made Pest & Wildlife is hiring a Sales & Service Specialist to run inspections, sell jobs, and complete the work.
Responsibilities
- Run scheduled assessments and inspections
- Identify pest/wildlife issues, entry points, and risk factors
- Document findings with photos and notes
- Educate customers on problems, causes, and long-term solutions
- Build rapport and establish trust with customers
- Educate customers using a structured approach (Problem → Risk → Solution → Protection)
- Present and close jobs on-site
- Offer solutions including: - Exclusion work - Wildlife trapping and removal - Cleanup and sanitation - Recurring pest control plans
- Follow up on leads and unsold estimates
- Perform all sold work to company standards
- Seal homes using metal, hardware cloth, foam, and caulk
- Trap and remove wildlife safely and humanely
- Treat for pests (ants, spiders, roaches, etc.)
- Work on ladders, roofs, crawlspaces, and attics
- Deliver a 5-star experience every time
- Communicate clearly, professionally, and confidently
- Build lasting customer relationships through trust and follow-through
- Collect credit card, cash, or check payments and properly log them in the system
Requirements
- Proven sales experience with a track record of meeting or exceeding goals
- Strong communication and relationship-building skills
- Ability to educate customers and confidently close sales
- Professional appearance and demeanor
- Dependable (shows up on time, every day)
- Self-starter who doesn't require constant supervision
- Comfortable working outdoors and with your hands
- Physically capable of working on ladders, roofs, crawlspaces, and attics
- Competitive and motivated to earn more
- Valid driver's license with an acceptable driving record
Preferred
- Pest control or wildlife control experience
- Construction, roofing, HVAC, home services, or skilled-trade experience
- Experience working directly with homeowners or commercial property managers
Benefits
- $20–$25/hour (based on experience)
- Commission on jobs sold (high earning potential)
- Paid training
- Paid time off
- Simple IRA retirement plan
- Supplemental health benefits
- Advancement opportunities into leadership roles