Sales & Service Development (Lexington, OH)

About the Role

Manages existing accounts and new incoming accounts, quotes HVAC and refrigeration repairs and replacement equipment, and manages small projects.

Responsibilities

• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Work with division Operations Manager to ensure satisfaction of existing and new customers.
• Negotiate contracts, assess customer’s needs, and sell creative solutions that set TPMC apart from competition.
• Develop and present proposals to a variety of clients.
• Assist with RFPs and RFQs.
• Report weekly updates on contract, project, and repair opportunities.
• Develop and work with existing technicians in both local and regional offices.
• Accurately prepare monthly sales and commission reports.
• Establish relationships with new and existing clients.
• Layout and price small projects including new and replacement systems.
• All other duties as assigned.

Requirements

• At least ten years of related business experience in the HVAC or refrigeration field or related technical sales.
• Bachelor’s degree in Sales or similar program preferred or equivalent experience.
• Valid driver’s license and safe driving record in accordance with company vehicle policy.

Skills

• Excellent problem solving, customer service, and communication/interpersonal skills.
• Proficiency with Microsoft software products and general computer skills.
• Ability to work effectively with all levels of service staff.
• Good technical understanding of commercial HVAC and refrigeration systems.

Physical Requirements

• Frequently required to sit.
• Occasionally required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Must occasionally lift and/or move up to 25 pounds.
• Capable of climbing on/off equipment and ladders.
• Able to walk construction job sites.