Sales - Service Consultant

About the role

At Emerald Blue, we’re not just about commercial furniture installation; we’re about transforming spaces and enhancing experiences across diverse industries, including healthcare, hospitality, sports, education, and corporate environments. Join us and be part of a team that values innovation, collaboration, and excellence. Emerald Blue is looking for a driven and relationship-focused Service Consultant to join our Wisconsin team. This is a strategic growth role for someone who understands the full lifecycle of commercial environments—from installation to decommissioning, and wants to be part of a forward-thinking company that supports dynamic workspaces across industries. In this role, you’ll leverage your knowledge of commercial spaces to sell a robust suite of facilities services: commercial moving, new furniture installation, MAC (move/add/change), FF&E for hospitality, decommissioning, storage, asset management, and technology services. You’ll act as a trusted advisor to workplace leaders, A&D firms, facility managers, and project teams—helping them achieve seamless transitions and optimized environments.

Responsibilities

• Cultivate and manage relationships with clients in the commercial interiors space, including corporate, healthcare, hospitality, and education sectors.
• Conduct strategic needs assessments and offer customized service solutions.
• Collaborate with furniture dealers, facility teams, and project managers to identify opportunities to integrate Emerald Blue services.
• Develop and present estimates, proposals, and service agreements.
• Coordinate with internal teams to ensure smooth project execution and client satisfaction.
• Track activity, pipeline, and KPIs using CRM and reporting tools.
• Monitor competitor offerings and market trends to uncover new business opportunities.

Requirements

• Familiarity with the general marketplace Wisconsin.
• Highly motivated and target-driven with a proven track record in sales.
• Excellent prospecting, selling, communication, and negotiation skills.
• Strong prioritization, time management, and organizational skills.
• Ability to create and deliver presentations tailored to the needs of the audience.
• Knowledge of Microsoft Office Suite

Qualifications

• Minimum of 3 years of experience in the commercial furniture, B2B services, or facilities management sectors.
• Proven ability to build lasting client relationships and close complex, service-driven sales.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of sales