Sales Representative

About the role

As a Part-Time Sales Representative you will create a one-stop shopping experience by greeting and assisting customers, maintaining a neat, fully stocked sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with daily store operations. Spanish language skills are preferred.

Responsibilities

• Provide exceptional customer service by asking probing questions to understand customer needs.
• Greet customers throughout the store and assist with product selection.
• Maintain organized, clean, and well-stocked aisles and endcaps.
• Offer Protection Plans on all eligible products and promote the Northern Tool credit card on all transactions (incentive pay available for selling both).
• Collaborate with the team to improve customer service and store operations.

Requirements

• Prior retail sales, cashier, or customer service experience admired but not required.
• Flexible availability, including weekends and holidays as needed.
• Ability to lift up to 70 lbs.
• Excellent communication skills and a service-focused mindset.
• Passion for tools and equipment.

About Us

Northern Tool + Equipment is a family-owned business with roots in Minnesota’s Iron Range, built on a blue-collar work ethic and a commitment to serving tradespeople and weekend warriors. Our mission is to provide the right tools for the job with an easy, hassle-free shopping experience. With over 130 retail stores across 24 states, we deliver specialized tools, top brands, and expert advice to help our customers succeed. We’re looking for team members who share our dedication to hard work and customer service.

Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We foster a workplace where contributions are valued, and professional growth is encouraged.

Pay

Competitive hourly wage ranging from $14.00 to $20.70, personalized based on skills, experience, and location.

Schedule

This is a part-time position with flexible scheduling to support work-life balance. Stores are closed on Easter, Thanksgiving, and Christmas, and operate with reduced hours on five other federal holidays.

Benefits

• Health and Wellness: Choice of health plans, including medical, dental, and vision (for employees working 30+ hours per week).
• Retirement: 401(k) plan with an enhanced company match (for employees working 30+ hours per week).
• Employee Discount: Significant discount on Northern Tool products.
• Financial Flexibility: Daily Pay option to access earnings as needed.
• Paid Time Off: Eligibility for paid holidays and paid time off (for employees working 30+ hours per week).
• Incentives: Rewards for eligible incentive programs, including selling Protection Plans and credit cards.