Sales Representative
About Us
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We foster an inclusive, people-first culture that has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We are passionate about creating an environment where all feel welcome, supported, and empowered to innovate and reach their full potential.
About the Role
In support of the sales strategy for an assigned territory, you will develop and retain a quality client base through acquiring new business and maintaining existing customers to attain maximum sales volume and potential from all markets for the division's products and services.
Responsibilities
- Build client relationships, secure new orders from new customers, and maintain and expand business with existing clients.
- Compile lists of prospective customers for use as sales leads from networking, websites, newspapers, business directories, industry ads, trade shows, and other sources.
- Develop and execute a call plan targeting qualified real estate agents, brokers, lenders, and attorneys.
- Assess individual client needs and develop, present, and implement plans to meet those needs.
- Maintain high visibility in the marketing area by attending real estate industry functions and participating in community and real estate events.
- Collaborate with internal marketing teams to develop local marketing content (print, electronic) and social media presence to drive brand awareness and support sales strategy.
- Create, adapt, and deliver presentations to customer groups, target customers, agents, and others.
- Interact daily with other work groups such as operations, marketing, and escrow branches.
- Communicate proactively with and respond in a timely manner to clients.
Requirements
- High School Diploma or equivalent.
- 2-5 years of successful residential title/real estate industry experience.
- Proven track record of meeting and exceeding sales goals.
- Valid driver’s license.
Skills
- Ability to listen to customers and understand their needs and objectives to provide solutions.
- Applies diplomacy and tact.
- Demonstrates persistence, tenacity, and consistency in pursuing revenue opportunities.
- Strong interpersonal communication skills.
- Flexibility with the ability to adapt strategy to changing conditions.
- Understanding of market and competition with the ability to identify external threats and opportunities.
- Ability to persuade and influence others.
- Strong negotiation skills.
- Maintains a professional appearance and provides a positive company image to the public.
Benefits
First American offers a comprehensive benefits package based on eligibility, including:
- Medical, dental, and vision coverage.
- 401k retirement plan.
- Paid time off (PTO) and paid sick leave.
- Employee stock purchase plan.
We embrace and support individuality, fostering an authentic and inclusive workplace for all employees.