SALES REPRESENTATIVE

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

About the Company

Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are an industry leader in healthcare services, providing home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.

About the Role

The Sales Executive I is responsible for selling all Apria products and services in the assigned sales territory. This role works closely with branch staff to focus efforts on increasing sales. The Sales Executive I will work with the General Manager / Sales Manager to develop and execute specific strategies to achieve sales, customer satisfaction, and profitability goals.

Responsibilities

• Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community.
• Creates and maintains call plans to qualify new and maintain existing referrals to grow the business.
• Enters call plan and outcomes into the CRM system.
• Uses Apria reports and data to identify referral targets.
• Partners with the Market VP to review sales territory call plan to achieve strategic goals.
• Educates referral sources on the use and application of Apria products and services.
• Resolves and follows up on customer concerns.
• Partners with branch management and staff as well as other functional areas within the company to drive sales growth.
• Communicates and clarifies Medicare guidelines around private insurance procedures, pricing information, and product information to referral sources.
• Maintains accurate records on prospective and active accounts ensuring information is sent to reimbursement offices for billing and collection.
• Ensures billing documentation is complete and accurate.
• Performs other duties as required.

Requirements

• College degree or previous relevant job experience required.
• 1-3 years of experience in selling “service” or “commodity products” with demonstrated success.
• External sales experience preferred.
• Must possess a valid and current driver’s license and auto insurance per Apria policy.
• May be required to drive personal vehicle.

Skills

• Customer/Patient-Focused: You start with the customer/patient and work backwards. You invest the time and energy to understand the customer’s/patients’ objectives, then tie all your activities directly to the achievement of those objectives.
• Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
• Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
• An Effective Communicator: You write and speak clearly, concisely, and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
• Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
• Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.

Qualifications

• Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word.
• Proficiency in English (reading, writing, verbal).
• Intermediate level mathematical proficiency, with a strong ability to understand, interpret, and develop spreadsheet data.

Physical Demands

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).

Pay

The anticipated base salary range for this position is $65,000 - $75,000 USD a year with uncapped commission. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

Benefits

• Medical, dental, and vision care coverage.
• Paid time off plan.
• 401(k) Plan.
• Flexible Spending Accounts.
• Basic life insurance.
• Short- and long-term disability coverage.
• Accident insurance.
• Teammate Assistance Program.
• Paid parental leave.
• Domestic partner benefits.
• Mental, physical, and financial well-being programs.