Sales Representative 1

About the role

Sales Representative 1 in Revenue Operations, focused on customer engagement and sales support.

Key Responsibilities

• Respond to customer inquiries via phone, email, and contact forms, providing technical assistance and product information.
• Process various sales orders and assist with administrative tasks such as filing and event preparation.
• Engage in technical discussions with customers and internal teams, ensuring seamless communication.
• Handle inbound sales inquiries from commercial, military, and law enforcement clients, coordinating with relevant departments.
• Maintain accurate account records within a CRM system, supporting continuous improvement initiatives related to Safety, Quality, Delivery, and Productivity.
• Uphold high standards of integrity, safety, and professionalism, fostering a positive team environment and contributing to company values.
• Participate in safety, 6S, and environmental health initiatives, demonstrating leadership in safety policies and procedures.
• Support company efforts to enhance operational efficiency and workplace culture.

Qualifications & Skills

• 1-2 years of related sales experience or equivalent education and training.
• Strong attention to detail, organizational skills, and excellent recordkeeping.
• Exceptional verbal and written communication abilities.
• Ability to manage multiple priorities, solve problems, and meet deadlines independently.
• Proficiency with Microsoft Office Suite, especially Excel and Outlook; CRM or ERP experience preferred.
• Ability to recognize and embody company values and demonstrate professionalism.

Physical & Environmental Requirements

• Capability to lift and carry up to 50 pounds.
• Ability to stand, walk, sit, and bend throughout the day, including at trade shows and meetings.
• Willingness to work in manufacturing environments, around machinery, noise, chemicals, and lasers, with appropriate PPE as required.