Sales Readiness Implementation Manager
Ritchie Bros. · Westchester, IL · 1 mo ago
HybridSalesFull-time
Responsibilities
- Support Sales initiatives during rollout by tracking adoption, engagement, and business outcomes
- Own recurring success reporting for Sales-facing initiatives, ensuring consistent visibility into results, risks, and progress
- Build and maintain Sales Readiness scorecards and dashboards that summarize performance, adoption, and impact
- Packaging results into clear, executive-ready updates that highlight value delivered, trends, and opportunities for optimization
- Partner with executive leadership to ensure reporting aligns to business priorities and leadership expectations
- Collect, synthesize, and escalate feedback from Sales, Sales Leaders, and cross-functional stakeholders
- Translate qualitative and quantitative feedback into actionable insights and recommendations for program and process improvement
- Identify recurring themes and risks during implementation and proactively surface them to Sales Readiness leadership
- Serve as the central point of coordination for Sales communications tied to Sales projects and initiatives
- Develop high-quality written, visual, and presentation materials that prioritize clarity, relevance, and Sales value
- Ensure Sales receives the right information—focused, timely, and actionable—without noise or distraction
- Follow initiatives through implementation to ensure communication supports understanding, adoption, and sustained execution
- Partner closely with Sales Readiness team members, Sales Leaders, Training, Operations, Marketing, Product, and other stakeholders to ensure aligned messaging and smooth handoffs
- Balance multiple initiatives simultaneously, proactively managing follow-ups, dependencies, timelines, and reporting cadences
- Act as a trusted execution partner who ensures initiatives feel coordinated, intentional, and well-managed from launch through stabilization
Qualifications
- Bachelor’s degree in Business, Communications, or related field
- 3+ years of experience in implementation coordination, program support, communications, enablement, or a related role supporting Sales or cross-functional initiatives
- Demonstrated strength in executive-level written, verbal, and visual communication
- Experience owning reporting, building scorecards, and summarizing business results for leadership audiences
- Strong organizational and project coordination skills with the ability to manage multiple initiatives at different stages of rollout
- Comfort working with technology tools for reporting, dashboards, feedback collection, collaboration, and presentation development