Sales Project Operations - Alliance Relationship

About the role

We are seeking a highly organized, proactive, and relationship-driven Alliance Sales Project Operations professional to be a critical lynchpin within our Global Adobe Alliance team.

Key Responsibilities

• Alliance Pursuit Coordination: Own the end-to-end coordination with Adobe for active sales pursuits focused on our mutually agreed-upon "Anchor" clients, ensuring all joint activities are aligned, tracked, and moving forward efficiently.
• Workshop & Engagement Facilitation: Lead the planning, execution, and follow-up of kickoff workshops and strategic alignment sessions between our respective teams, ensuring clear outcomes, assigned actions, and accountability.
• Escalation Management & Resolution: Proactively identify, address, and resolve operational or engagement-related escalation issues that arise during joint pursuits, acting as a critical bridge between our organizations to maintain momentum and positive working relationships.
• Cadence & Communication Excellence: Establish and maintain a robust communication cadence, ensuring transparent and timely information exchange between all relevant internal and Adobe teams, fostering a collaborative and well-informed environment.
• Seamless Handoff to Delivery: Orchestrate the graceful and effective transition of jointly won client engagements to the designated delivery teams, ensuring all pertinent information, context, and client expectations are thoroughly communicated for successful project commencement.
• Operational Process Enhancement: Contribute to the continuous improvement of our joint pursuit processes, identifying best practices and efficiencies to scale our alliance operations globally.
• Stakeholder Engagement: Build and nurture strong, trusted relationships with key counterparts at Adobe and within our internal sales, solution, and delivery teams, promoting a unified approach to client engagement.

Qualifications

• 5+ years of experience in a project operations, alliance operations, sales operations, program management, or similar coordination-focused role, ideally within a global enterprise software or consulting environment.
• Demonstrated experience in partner ecosystem management, specifically coordinating joint sales efforts or GTM activities with a major software vendor (e.g., Adobe, SAP, Oracle, Workday).
• Proven ability to manage complex projects with multiple stakeholders across different organizations, driving initiatives from initiation to successful handoff.
• Exceptional communication and interpersonal skills, with the ability to articulate complex situations clearly, influence without direct authority, and build strong relationships at all levels.
• Strong problem-solving and conflict resolution capabilities, with a track record of addressing and resolving operational challenges effectively and diplomatically.
• Highly organized and detail-oriented, with a proactive approach to managing cadences, tracking actions, and ensuring accountability.
• Proficiency with project management tools (e.g., Jira, Asana, Microsoft Project), CRM systems (e.g., Salesforce), and collaboration platforms.
• Bachelor's degree in Business Administration, Marketing, Project Management, or a related field.