Sales Operations Project Manager

Job Responsibilities

• Be an expert in our internal commercial & customer operations processes, identify process gaps or inefficiencies, and problem solve.
• Lead continuous improvement initiatives based on learned best practices.
• Ensure projects are completed on time, within budget, and to quality standards.
• Lead steering committees; be positioned as a trusted advisor in guiding teams through integration and system migration projects.
• Partner with key leaders to build relationships, effectively roll out initiatives, and manage all other priorities.
• Analyze large datasets and perform data cleans to support standardization initiatives and ERP/CRM migrations.
• Collaborate with IT, business units, and external partners to ensure successful migration to SAP and Salesforce, including risk mitigation and process alignment.
• Support training and communication plans to facilitate adoption of new systems and processes.
• Work as a team to support migrations of new acquisition companies by sharing current process and system efficiencies.

Job Requirements

• Bachelor’s Degree; business education preferred, MBA or advanced degree is a plus.
• 3+ years experience in continuous improvement or project management roles.
• Ability to interface and influence at all levels in the organization with proven track record on relationship building skills.
• Demonstrated ability to lead and influence a cross functional team within a large, complex and matrixed organization.
• Proficient in digital commercial tools including CRM and Business Intelligence; experience with SAP and Salesforce preferred.
• Travel is expected to be ~20% within USA and Canada.