Project Operations Manager

Responsibilities

• Oversee day-to-day administrative operations for assigned project teams, ensuring consistent execution of company standards and procedures
• Manage project setup, documentation, filing systems, and closeout processes
• Cook internal workflows among project managers, survey crews, engineers, accounting, and administrative staff
• Partner with Project Managers to monitor project budgets, forecasts, and performance metrics
• Oversee billing processes (green book review). Track contract values, amendments, and change orders
• Monitor accounts receivable, support collections efforts, and help maintain healthy cash flow
• Prepare regular financial reports and dashboards for leadership
• Administer contracts, subconsultant agreements, and purchase orders
• Ensure compliance with contractual requirements, insurance provisions, and client-specific procedures
• Support proposal transitions from pursuit to execution, ensuring clean handoffs and complete documentation
• Affiliate with staffing coordination across projects to balance workloads and maximize utilization
• Assist with onboarding of new team members to projects and systems
• Facilitate communication between disciplines and departments to resolve operational bottlenecks
• Identify opportunities to streamline project delivery processes and improve operational efficiency
• Develop standardized tools, templates, and workflows to support consistent project execution
• Provide operational guidance and mentoring to project administrators and coordinators
• Foster a collaborative, accountable, and service-oriented team culture

Requirements

• Bachelor's degree in Business Administration, Construction Management, Engineering Management, or a related field, or equivalent experience
• Eight or more years of experience in project operations, project administration, or business operations within an engineering, surveying, construction, or professional services environment
• Strong understanding of project financials, billing practices, and contract administration
• Experience supporting multidisciplinary project teams
• Proficiency with project management and accounting systems; experience with Deltek, Ajera, Vision, or similar platforms is preferred
• Advanced organizational, communication, reporting, and problem-solving skills, including strong Excel proficiency
• Experience in an engineering or land surveying firm is preferred
• Familiarity with public agency contracts and IDIQ/on-call programs is preferred
• Proven ability to drive process improvements and apply operational excellence, financial acumen, attention to detail, leadership, clear communication, and a client-service mindset

Physical Demands

• Must be able to regularly talk, hear and operate a computer, keyboard and mouse
• Occasionally lift, pull/push and carry up to 20 pounds with accommodations
• Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting
• Exposure to high-stress, fast-paced, deadline-oriented environment
• Travel to other BKF locations and client sites may be required

Benefits

• The typical base salary range for this position is $49.00-$67.87, annualized depending upon skills, experience, education, and geographical location.
• This is a salary position paid biweekly
• Competitive salaries, profit sharing, and 401k
• Generous paid time off packages
• 9 Paid Holidays
• Flexible schedules
• Education reimbursement, Paid annual dues for professional and societal organizations
• BKF offers competitive and award-winning benefits and perks. To learn more click here.

Company Information

• BKF is a multi-service infrastructure consulting firm providing civil engineering, construction management, environmental, planning, and surveying services across California, the Pacific Northwest, and beyond.
• With offices throughout California and the Portland area, BKF has served transportation, water resources, land development, government, and federal clients for over 110 years.
• We are proud to be recognized with the Great Place to Work certification for the second year in a row.