Project Operations Manager

About the role

The Deloitte AI & Engineering team transforms technology platforms, drives innovation, and makes a significant impact on clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes critical to businesses.

Responsibilities

• Manage and optimize day-to-day operational processes and workflows within the directorate to ensure efficiency, compliance, and effectiveness.
• Oversee allocation and utilization of operational resources, including personnel, equipment, and information, to support missions and objectives.
• Identify operational bottlenecks, inefficiencies, and risks, and develop solutions to improve performance.
• Develop, maintain, and enforce operational SOPs across the team.
• Monitor key operational metrics and provide regular performance reporting to leadership.
• Coverage, and internal synchronization to ensure responsive operational support.
• Align internal operations with headquarters elements, operational units, and supporting organizations to enhance mission outcomes.
• Synchronize complex, multi-domain capabilities, programs, and activities within the team's purview.
• Integrate military and civilian-led efforts to support unity of effort, planning coherence, and mission execution.
• Advisory leadership on systems-level interdependencies, operational impacts, and coordination requirements.
• Support development of strategic, operational, and tactical mission solutions aligned with program baselines, theater priorities, and campaign objectives.
• Lead or support operational planning and coordination efforts within the team and with enterprise and mission partners.
• Participate in development, mission analysis, mission planning, and operational planning activities.
• Apply analytical methods to evaluate options, risks, readiness, and operational effectiveness.
• Translate strategic guidance and mission requirements into actionable plans, technical requirements, and integrated support activities.
• Integrate planning outputs, stakeholder inputs, and capability recommendations into coordinated, resourced actions that support mission execution.
• Oversee and contribute to operational, systems, and programmatic analysis to identify mission requirements, capability gaps, risks, and readiness considerations.
• Develop technical reports, decision-support products, briefings, white papers, program status reports, and executive-level documentation.

Qualifications

• Bachelor's degree or equivalent experience.
• Active Top Secret with SCI security clearance required.
• 8+ years of relevant experience in military operations, operational planning, or headquarters-level mission support.
• 5+ years of experience within a J-code, G-code, or similar operational staff environment.
• 2+ years experience supporting joint, interagency, combatant command, service component, or special operations planning environments.
• 1+ years experience managing and optimizing operational processes, resources, and workflows in a fast-paced, high-visibility environment.
• 1+ years experience integrating military and civilian stakeholder requirements into operational, strategic, or program plans.
• 1+ years experience with operational analysis, mission assessment, modeling and simulation, decision-support methodologies, and/or program performance analysis.
• Knowledge of joint planning constructs, staff processes, and planning forums such as JPGs, OPTs, and WGs, and familiarity with B2C2WG constructs.
• 1+ years experience with senior leader briefings, technical documentation, and operational status reporting.
• Ability to work effectively in a mission-oriented environment with competing demands and evolving requirements.
• Must be able to obtain and maintain SAP eligibility, as required.
• Ability to travel 5-20%, on average, based on the work you do and the clients and industries/sectors you serve.