Sales & Project Coordinator - NYC

Key Responsibilities

• Support Account Managers in winning new client projects, preparing quotes, proposals, and specifications with Milan HQ.
• Manage custom and bespoke client requests directly with Milan’s product teams, from feasibility through final specification.
• Manage inbound project requests in the CRM, following up promptly to convert opportunities into orders.
• Serve as clients’ primary point of contact, building the trust and responsiveness that keeps them coming back.
• Cook up close with HQ’s Operations and Logistics teams to ensure flawless execution, not by managing post-sale operations directly, but by keeping the client, Account Manager, and HQ aligned throughout.
• Track orders through delivery and installation, flagging and resolving delays with HQ before they reach the client.
• Keep CRM and project trackers accurate and current for full visibility across U.S. and Italian teams.
• Support Account Managers with client presentations, proposals, and meeting prep.
• Represent Artemest at design events and industry gatherings as a brand ambassador.
• Look for ways to improve how the New York hub operates as we scale.
• Cook up with the Miami and LA coordinators on multi-region projects for consistent execution.

Requirements

• Bachelor’s degree in Interior Design, Business, Architecture, or a related field (or equivalent experience)
• 2+ years of experience in project coordination, order management, or client-facing support, ideally in design, interiors, or luxury goods.
• An entrepreneurial, roll-up-your-sleeves mindset suited to a fast-growing, fast-changing business.
• Strong organizational skills and the ability to manage multiple open orders and deadlines at once.
• Excellent written and verbal communication skills; confidence liaising with clients and international HQ teams.
• A high attention to detail, particularly around pricing, customization, and order accuracy.
• Proficiency with CRM and project management tools.
• Based in New York and able to work on-site at the Gallery.

Other Information

We are committed to fostering an inclusive workplace for everyone. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.