Sales & Project Coordinator - NYC

Key Responsibilities

• Support Account Managers in winning new client projects, preparing quotes, proposals, and specifications with Milan HQ.
• Manage custom and bespoke client requests directly with Milan’s product teams, from feasibility through final specification.
• Manage inbound project requests in the CRM, following up promptly to convert opportunities into orders.
• Convert approved quotes into confirmed, accurately documented orders.
• Serve as clients’ primary point of contact, building the trust and responsiveness that keeps them coming back.
• Cook up close with HQ’s Operations and Logistics teams to ensure flawless execution, not by managing post-sale operations directly, but by keeping the client, Account Manager, and HQ aligned throughout.
• Track orders through delivery and installation, flagging and resolving delays with HQ before they reach the client.
• Keep CRM and project trackers accurate and current for full visibility across U.S. and Italian teams.
• Support Account Managers with client presentations, proposals, and meeting prep.
• Represent Artemest at design events and industry gatherings as a brand ambassador.
• Look for ways to improve how the New York hub operates as we scale.
• Cook up with the Miami and LA coordinators on multi-region projects for consistent execution.

Requirements

• Bachelor’s degree in Interior Design, Business, Architecture, or a related field (or equivalent experience)
• 2+ years of experience in project coordination, order management, or client-facing support, ideally in design, interiors, or luxury goods.
• An entrepreneurial, roll-up-your-sleeves mindset suited to a fast-growing, fast-changing business.
• Strong organizational skills and the ability to manage multiple open orders and deadlines at once.
• Excellent written and verbal communication skills; confidence liaising with clients and international HQ teams.
• A genuine passion for Italian craftsmanship, design, and the luxury interiors market.