Sales Professional Commissioned- NRH

About the role

Are you ready to start a career where you are in control of your success level? Are you a self-starter with a passion to provide superior customer service? Five Star Ford in North Richland Hills is looking for outstanding individuals ready to join our award-winning sales team. Experience is not necessary, but if you love sales and have strong communication and customer service skills, we are excited to share our knowledge and train you to be a successful sales professional. Already have the experience, but looking for a dealership to call home? Come find out why our sales professionals’ average tenure is over eight years! Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline, and continuous improvement. We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers. Dominating our share of the market in the sales and servicing of Ford products in the DFW market while maintaining a top ranking in customer service, employee satisfaction, and owner loyalty. Who we are and how we do business is defined in our Core Values, Vision, and Mission statements.

Responsibilities

• Serve as an advocate for Five Star Ford by sharing what makes us the smart choice to do business.
• Provide exceptional service throughout the customer's experience.
• Build and maintain strong relationships with customers and coworkers.
• Approach, greet and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
• Communicate effectively both in-person, over the phone, and via email/text to discover the customer's needs.
• Facilitating steps of the sales process and assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Follow-up with customers before, during, and after the sale to become their trusted friend in the automotive business.
• Establishes and maintains standards for the delivery of vehicles to customers

Requirements

• High school graduate or equivalent
• Prefer previous sales and/or customer service experience
• Enthusiastic with high energy throughout the workday
• Outgoing with a friendly personality, especially while handling objections & negotiating
• Have quality customer service skills
• Possess strong communication