Sales Operations Specialist (Northeast)

Role and Responsibilities

• Use SalesForce.com to generate quotes, track opportunities and process orders
• Promptly responding to internal and external inquiries
• Suggest creative pricing and payment solutions balancing customer need and pricing policies
• Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
• Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
• Manage SalesForce.com to provide accurate forecasting reports
• Aid the Marketing team with planning and coordinating Marketing events in their region

Position Requirements

• High School Diploma or GED required
• Associate Degree or equivalent from two year college or technical school preferred
• Self-motivated
• Outstanding attention to detail and commitment to follow-through
• Technical sales/support and outbound calling experience preferred
• Experience with Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
• Multitasking ability
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
• Strong Math skills with the ability to calculate margins/discounts, and percentages required
• Open to receiving constructive feedback and applying it to improve results
• Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
• Intermediate level experience with Microsoft Office and Internet Navigation
• Flexible work schedule required