Sales Operations Senior Manager

About the role

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Responsibilities

• Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
• Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
• Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.
• Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.
• Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals.
• Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements.
• Prioritize development backlogs based on business impact, stakeholder input, and feasibility.
• Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.