Sales Operations Manager

Responsibilities

• Build and maintain reports and dashboards to track KPIs, pipeline growth, win/loss rates, and quota attainment — and deliver regular insights to business leaders
• Own administrative and operational workflows including data consolidation, reporting, and document creation for leadership
• Support the management and implementation of core sales tools, including Salesforce and various sales enablement platforms
• Bridge the gap between RevOps and sales leadership to improve pipeline visibility, identify data gaps, and maintain reporting hygiene
• Audit, document, and refine sales processes to drive efficiency and scalability across the team
• Review client contracts and IOs for accuracy, ensuring contract totals and line items are properly entered into the CRM
• Assist with the commissions process and support the month-end close, including SQL queries for campaign costs and platform fees
• Partner with leadership on strategic projects — org design, territory restructuring, rollout plans — that cut across pods and regions
• Support contact list segmentation, cleaning, and uploads for email campaigns while maintaining strong data quality

Requirements

• 3-5 years of experience in sales operations, business operations, strategy, or a similar role supporting sales, marketing, and/or customer success teams
• Proficient in Salesforce; able to build reports, analyze data, and identify trends — Admin certification a plus
• Strong project management skills with the ability to manage multiple priorities simultaneously
• Financial acumen to understand sales profitability and operational metrics
• Advanced Microsoft Excel experience preferred; ad tech or SaaS background a plus

Qualifications

Commutes to NYC office required.

Benefits

• Health, dental, and vision insurance
• Mental health resources
• 401(k) match and generous PTO
• Hybrid work environment (NYC office)
• Free lunch for onsite team members in NY
• Volunteer Opportunities