Sales Operations Manager

About the role

We're looking for a Sales Operations Manager to join our growing Sales Revenue team and serve as the operational backbone of our go-to-market engine. This is a high-impact, highly visible role for a sharp operator who lives at the intersection of revenue strategy, execution, and on-demand success tracking.

Responsibilities

• Own and optimize the revenue tech stack (CRM, reporting, forecasting, enablement, BI) to ensure clean data, consistent definitions, and real-time pipeline visibility
• Design and deploy AI-driven workflow automations across the sales cycle — lead routing, follow-ups, renewals — to reduce manual work and increase rep productivity
• Partner with Sales, Finance, and Leadership to build and maintain forecasting models, quota and attainment analysis, and compensation plan tracking
• Create dashboards and distill vital information that give leaders a clear view of funnel health, rep performance, win/loss drivers, and expansion revenue
• Identify and eliminate operational bottlenecks across the sales process — from lead handoffs to contracting workflows, renewals, and post-sale transitions
• Create AI-driven automation systems that deliver consistent new lead generation and deal opportunities for sales teams, by vertical and geo
• Maximize modern marketing systems and ensure Tixr is receiving highest levels of legitimate inbound new business opportunities
• Run deal operations for complex enterprise and cross-border deals, including pricing governance, approvals, custom terms, and competitive guidance
• Own sales onboarding operations and enablement infrastructure so new reps ramp faster and best practices stick across a growing team
• Deliver executive-ready insights on revenue performance, market opportunity, and strategic initiatives for leadership and investors

Requirements

• Bachelor's degree in Business, Economics, Engineering, or related field; MBA a plus
• 3–5 years in sales operations, revenue operations, or GTM strategy at a high-growth tech or SaaS company
• Deep CRM proficiency (HubSpot) and BI tooling
• Familiarity and proficiency with revenue automation and latest AI sales tools

Qualifications

• A systems thinker with an obsession for clean data and efficient pipeline
• Equally comfortable in the weeds of a deal desk and presenting to the C-suite
• Energized by building in motion — you thrive in ambiguity and move fast without breaking things
• Passionate about live events and what it means to scale a category-defining commerce platform
• A proactive solutions architect who appreciates working in a fast-paced, collaborative environment

Benefits

• Paid Health Benefits ($0 Premiums)
• Dental, Vision, Life plans
• Open Vacation
• 401k (50% match up to 3%)
• Paid Equipment
• Education Stipend
• Paid Holidays & Birthdays Off
• Parental Leave
• Team Offsites / Events
• Ticket hookups!