Sales Operations Manager

Responsibilities

• Own the full deal lifecycle: quotes, POs, invoicing, contracts, DPA negotiations, and close.
• Manage a team of BDRs and Sales Operations, coach them, set the bar, and help them get better.
• Build and maintain the tools and automations that keep sales running: HubSpot, Airtable, Stripe, Zapier, and whatever else needs to exist.
• Work with Account Managers/Security Engineers/Legal to handle complex procurement from government agencies, school districts, and institutional buyers who need security reviews, compliance docs, and legal addendums.
• Use AI to effectively and accurately query the data warehouse, build trackers and alerts, and surface insights that actually change how we sell.
• Support customers and partners navigating student data privacy and compliance requirements.
• Prioritize the team’s workload, managing projects effectively across diverse time zones, currencies.

Qualifications

• You like working hard. You are honest.
• You've run sales ops or revenue ops at a SaaS company and know what great looks like.
• You know how to work with AI and agents, not just use them.
• You prompt well, build with them, wire them into real workflows, and treat them like a team member that's always on.
• You're technical enough to understand SQL, Python, and debug scripts or code without waiting for engineering.
• You are a problem solver, critical thinker, and resourceful by default.
• You are not afraid to say you don’t know and pull in team mates from other teams when the problem calls for it.
• You've managed people, not just managed up.

Bonus

• You know how edtech buying works, including the bureaucratic gauntlet of government and school district procurement.

About Padlet

Vision: Every child in the world will grow up with Mickey Mouse and Padlet.
Product: We are making the default way of collecting and sharing thoughts on the Internet.
People love the product.
Impact: We have 40 million users, making Padlet one of the most used apps on the planet.
Money: We are venture backed AND fiscally responsible. We are built to last one hundred years.
Badassery: We are only 70 odd people. That's over half a million active users per person.

Our Team

• Julia Carnes: Everybody agrees Julia is the friendliest person they've ever met. Until game night. Then God help them. She is our resident wordsmith, videosmith, and sometimes blacksmith.
• Tosh Meyers: Loves all things Oregon Ducks and sports. He is the best golfer in the office, which explains the patience and care he takes to onboard our customers.