Sales Operations Manager

What You'll Do

• Lead the company's sales operations strategy and drive continuous improvement across the sales organization.
• Serve as the primary administrator and business owner for Salesforce CRM, ensuring data integrity, user adoption, reporting, and process optimization.
• Develop executive dashboards and reporting for revenue, pipeline, forecasting, customer growth, sales activity, and key performance metrics.
• Lead weekly pipeline and forecast review meetings with Sales Leadership.
• Partner with Sales Managers on territory planning, account assignments, customer segmentation, and growth strategies.
• Support Strategic Account Managers by preparing Quarterly Business Reviews (QBRs), executive reporting, and customer performance analytics.
• Analyze sales performance, pricing trends, quote activity, and forecast accuracy to identify opportunities for growth and operational improvement.
• Collaborate with Operations to identify fleet availability opportunities that maximize revenue and customer satisfaction.
• Develop sales playbooks, standard operating procedures, onboarding materials, and best practices.
• Lead cross-functional initiatives that improve sales productivity, customer experience, and operational efficiency.
• Present business insights and recommendations to executive leadership using data-driven analysis.

What We're Looking For

• Bachelor's degree in Business, Finance, Analytics, Marketing, or a related field, or equivalent experience.
• Five or more years of experience in Sales Operations, Commercial Operations, Business Analytics, Sales Management, or a similar role.
• Advanced Salesforce CRM experience, including reporting, dashboards, and user administration.
• Advanced Microsoft Excel skills; Power BI, Tableau, or other business intelligence platforms are preferred.
• Strong analytical, project management, and organizational skills.
• Excellent communication and presentation abilities with experience supporting executive leadership.
• Ability to influence cross-functional teams and drive organizational change.
• Experience within construction equipment, equipment rental, industrial distribution, manufacturing, or heavy equipment industries is strongly preferred.

Why Join Mustang Cat?

• Competitive Salary
• Annual Incentive Opportunity
• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Paid Vacation, Holidays & Sick Time
• Tuition Reimbursement
• Career Growth & Leadership Development
• Stable, Family-Oriented Company with More Than 70 Years of Success