Sales & Operations Manager
Impression Recruitment · Darlington, MD · 1 mo ago
Business DevelopmentFull-time
Key Responsibilities
- Take full ownership of day to day operations, ensuring consistently high operational standards
- Manage, develop and motivate staff to achieve business objectives and commercial targets
- Drive sales growth, revenue performance and customer acquisition
- Improve customer retention and identify opportunities to increase repeat revenue
- Manage full P&L responsibility, ensuring strong financial performance and disciplined cost control
- Monitor and manage KPIs, budgets, targets and overall business performance
- Deliver monthly reporting, debtor management and financial oversight
- Implement and improve systems, processes, KPIs and operational efficiencies
- Identify and develop new income streams and business growth opportunities
- Work closely with business owners to shape and deliver the wider growth strategy
- Take ownership of decision making, driving improvements
- Build and maintain strong relationships with local businesses, partners and customers
Skills & Experience
- Previous experience in a commercial management or operational leadership role
- Strong leadership and people management skills
- Excellent commercial awareness with a proven ability to drive business growth
- Customer focused with outstanding communication skills
- Financial understanding including budgeting and performance management
- Experience managing KPIs and delivering operational improvements
- Strong organisational and problem solving skills
- Ability to lead change and manage multiple priorities
Pay
Basic salary of £50,000 per annum plus performance bonus taking you up to £85,000 per annum
Schedule
Monday – Friday, 9:00 am – 5:00 pm