Sales Operations Manager

Essential Job Duties

• Work within our established Sales Operations team to achieve optimal results.
• Partner with assigned partner managers, selling teams, and sales leadership to recommend, prioritize, and manage strategic revenue-enabling initiatives.
• Diagnose root causes of sales system inefficiencies and ineffectiveness, and then scope and deliver solutions that enable greater partnership motion.
• Drive projects to completion within a framework that ensures quality and adoption.
• Simplify processes through automation and implementation of new process steps and tools.
• Collaborate cross-functionally (with teams such as Salesforce Admins, Finance, Marketing Operations, Marketing, etc.) to create a comprehensive, best-in-class operations environment.
• Be the front-line support to partner teams by responding to various sales support tickets and requests (e.g., systems troubleshooting, report creation, deal attribution, sales administration tasks, etc.).
• Manage sales tech stack - including implementation, support, optimization, evaluation, and vendor relationships.

What You Need to Get the Job Done

• Sales Operations Experience: 2-4 years of direct experience in Sales Operations, including Partner Operations, preferably in a SaaS environment.
• Understanding of Partner Sales: Experience with partner sales, including resellers, brokers, and referral partners.
• Data-Driven Approach: A strong inclination to seek out and utilize data to inform decisions, rather than relying on intuition.
• Proactive Ownership: Demonstrated ability to take independent ownership of tasks and projects, driving them to completion.
• Results Orientation: Demonstrated focus on achieving outcomes, recognizing that daily tasks are steps toward reaching goals.
• Communication and Influence Skills: Ability to effectively communicate complex ideas and motivate change without direct authority.
• Rigorous Prioritization Approach: Prioritizes work around true impact, with a willingness to challenge stakeholders to consider whether actions should be taken (rather than just executing orders).
• CRM Skills: Prior experience working within Salesforce or another CRM like Hubspot.
• Project Management: Strong project management skills, with the ability to see complex initiatives through from start to finish while prioritizing effectively.
• Education: Bachelor’s degree or equivalent experience

About Us

We are building a people intelligence platform that transforms HR and sets people free to do great work! We are a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.