Sales Operations Lead (Northwest)
About the Role
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services that help organizations make better decisions and minimize risk. The Sales Operations Lead (SOL) is a valuable resource for the Regional Sales Operations team, providing additional support to the regional Director of Operations to maintain a successful operational sales process. In this role, the SOL will report to the Director of Operations and work closely to maintain a high level of internal and external customer service.
Responsibilities
- Continue with Sales Operations Specialist (SOS) responsibilities for Account Executives, including generating quotes, tracking opportunities, and processing purchase orders.
- Serve as the backup point of contact when the Sales Operations Manager is unavailable.
- Manage the Regional Sales Coordinator(s) to ensure exceptional internal and external communication and customer service.
- Refine and maintain an effective and sustainable Deal Registration process to maximize gross profit.
- Work closely with the Corporate Vendor Relationship Management team to ensure a solid understanding of partner program details (e.g., regional Channel Manager, GuidePoint's partner level, margin advantage).
- Assist the Regional Management team with special projects as needed.
- Conduct 30/60/90 day and annual performance reviews for direct reports.
- Provide mentorship to junior team members on professional growth and development opportunities.
Requirements
- Proven excellence as a GuidePoint Security Sales Operations Specialist.
- Demonstrated ability to take on and effectively own more responsibility as a Senior SOS.
- 1-3 years of leading a team preferred.
- Self-motivated with a strong ability to prioritize and multitask.
- Outstanding attention to detail and commitment to follow-through.
- Ability to work well with a team.
- Unwavering positive attitude, strong drive for results, and ability to deal with ambiguity.
- Open to receiving constructive feedback and applying it to improve results.
- Good judgment in analyzing information to make decisions that benefit GuidePoint Security.
- Strong written and verbal communication skills.
- Ability to work a flexible work schedule.
- Willingness to learn and use AI-enabled tools.
Physical Requirements
- Sedentary work.
- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day.
- Required to have close visual acuity to view a computer terminal and/or extensive reading for a minimum of 8 hours a day.
Travel Requirements
Any travel or on-site requirements as needed.
Benefits
- Primarily remote workforce (U.S. based only; some travel may be required for certain positions).
- Group Medical Insurance options:
- Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans).
- High Deductible Health Plan with HSA (GuidePoint pays 100% of the employee premiums and 75% for family plans). HSA contributions: $850 per employee annually / $1,750 per family annually.
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% for family plans.
- 12 corporate holidays and a Flexible Time Off (FTO) program.
- Healthy mobile phone and home internet allowance.
- Eligibility for retirement plan after 2 months at open enrollment.
- Pet Benefit Option.
About GuidePoint Security
GuidePoint Security is a rapidly growing, profitable, privately-held value-added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,300 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers. Firmly-defined core values drive all aspects of the business, fostering an enjoyable workplace atmosphere where colleagues are knowledgeable, skilled, and experienced, and seek to collaborate and provide mentorship at every opportunity.