Sales Operations Lead, NAMER ISV Sales, NAMER Strategy and Operations Team

About the team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities

• Serve as trusted business partner to sales leadership
• Drive critical business activities including Annual Planning, Forecasting, Operational Strategy, Monthly Business Reviews, Quarterly Business Reviews, and other sales performance processes
• Partner closely with sales leadership to help the organization execute against strategic priorities and go-to-market plans
• Synthesize complex data sets from multiple teams to surface key insights and trends for executive decision-making
• Partner with stakeholders to identify critical business execution needs through deep analysis and ISV domain expertise

About the role

The AGS NAMER Strategy and Operations team is seeking a driven and experienced Sales Operations Lead for our North America Independent Software Vendor (ISV) Segment. This role combines sales operations execution with hands-on strategic business analysis. As a Sales and Business Operations Lead, you will be instrumental in driving AWS's business performance through development of sales execution and operational excellence that lead to revenue attainment for the sales business unit. You will serve as a critical point of coordination owning Business Cadence between Sales Leadership, Sales Cross-Functional Teams, Sales Tech, Finance, and Global Sales Operations teams while acting as a strategic thought partner in shaping the trajectory of the ISV business.

Basic Qualifications

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership