Sales Operations & Executive Support

About the role

Sales Operations & Executive Support Chesapeake, VA is a full-time position offering a salary range of $95,000 - $120,000. This role serves a critical dual-function role supporting both the Sales Operations and the President of the company.

Responsibilities

• CRM Administration & Compliance
• Maintain CRM data integrity and enforce company CRM usage standards
• Monitor pipeline activity, sales process compliance, and customer data accuracy
• Support CRM reporting, dashboard management, and KPI tracking
• Prepare recurring sales reports, dashboards, and executive summaries
• Track key sales metrics including pipeline activity, close rates, revenue performance, and customer trends
• Compile operational and sales performance data for leadership meetings
• Support ad hoc reporting requests from sales leadership and executive management
• Sales Process Administration & Operations
• Ensure adherence to established sales processes and documentation standards
• Cook onboarding activities for new sales team members
• Maintain sales support documentation, templates, and process workflows
• Support sales meeting preparation, agendas, presentations, and follow-up actions
• Track commitments, deliverables, and accountability items resulting from sales meetings
• Coordinate customer data management, proposal coordination, and sales documentation
• Cook communication between sales, operations, customer service, and leadership teams
• Executive Support
• Serve as a trusted liaison between the President and internal/external stakeholders
• Manage and coordinate the President’s calendar, meetings, and scheduling priorities
• Prepare meeting agendas, reports, presentations, and supporting materials
• Cook travel arrangements, itineraries, and expense reporting as needed
• Manage executive correspondence and communications professionally and confidentially
• Track action items, deadlines, and strategic initiatives on behalf of the President
• Follow up with department leaders to ensure timely completion of commitments
• Maintain organizational alignment on key initiatives and priorities
• Organize leadership meetings and executive planning sessions
• Record meeting notes and distribute follow-up items when appropriate

Qualifications

• 5-7 years of experience in sales administration, executive assistant, operations support or related roles
• Experience within transportation, logistics, warehousing, distribution, or supply chain industries strongly preferred
• Strong analytical skills with the ability to build dashboards, track KPIs, and create sales forecasting
• Experience supporting senior executives or business leaders strongly preferred
• Able to work onsite from operations in Chesapeake, Virginia and travel to other company locations as needed
• Excellent written and verbal communication skills with ability to collaborate effectively among cross-functional teams
• Reliable, self-motivated, and able to work independently with minimal supervision
• Bachelor's degree in business administration, Logistics, Supply Chain, Sales or related field

Benefits

• Medical, dental and vision insurance
• 401(k) retirement plan with company contribution
• Company paid life and short-term disability insurance
• Paid Time Off (PTO) & 10 Paid Holidays
• Employee events and activities throughout the year
• Employee Assistance Program (EAP)
• Opportunities for advancement
• And more!