Jobs · Information Technology · North Carolina

Sales Operations & Business Intelligence Analyst

Xylem · Charlotte, NC · 2 mo ago
Information TechnologyFull-time

Core Responsibilities

  • Analyze commercial and transformation data to identify performance gaps, early-warning risks, and growth opportunities
  • Strengthen forecasting accuracy and pipeline visibility through Salesforce reporting, CRM data governance, and improved data discipline
  • Build, maintain, and enhance Power BI dashboards supporting performance reviews, strategic initiatives, and transformation execution
  • Conduct deep-dive analyses on bookings, revenue, margin, backlog, funnel health, and project profitability
  • Prepare executive-ready presentations and data visualizations for regional and country leadership reviews
  • Collaborate with Growth, CI, Sales, and country leaders to support transformation workshops, execution tracking, and follow-through
  • Drive reporting automation and continuous improvement initiatives to reduce manual effort and improve insight quality
  • Support adjacent analytical missions including inventory turnover, funnel reviews, channel performance, and execution effectiveness

Stakeholder Engagement

  • Act as a trusted business partner to Sales, Finance, Inside Sales, Operations, Channel Strategy, Growth, and CI teams
  • Present structured, actionable insights to regional and country leadership, supporting strategic and operational decision-making

Required Qualifications

  • Bachelor’s degree in Business Analytics, Data Science, Economics, Finance, or a related field
  • 4–8 years of experience in Sales Operations, Business Analytics, or transformation support within a B2B or industrial environment
  • Strong proficiency in Power BI, including dashboard development and data modeling
  • Advanced experience using Salesforce and CRM-driven sales processes
  • Proven ability to structure, analyze, and interpret complex datasets
  • Experience supporting forecasting, performance management, and commercial review cycles

Preferred Qualifications

  • Proficiency with SQL, Tableau, and additional BI or analytics tools
  • Familiarity with Lean / Continuous Improvement frameworks (e.g., Bowler charts, X-matrix, A3s, TLIP, GDP)
  • Experience working with ERP systems (e.g., SAP) and multi-source data environments
  • Interest in AI tools, advanced analytics, and reporting automation

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