Sales Operations Associate

This position reports to the Sales Operations Manager and is based on-site in Irvine, California.

Responsibilities

• Manage customer accounts by reviewing, validating, and processing purchase orders/sales orders.
• Communicate with other departments such as Finance, Logistics, Demand Planning, Partners, and customers.
• Enter orders into the company's system and monitor them to ensure proper implementation of adjustments.
• Track inventory and allocate purchase orders using the company's system.
• Collaborate with the Sales Team to forecast inventory demand and determine optimal stock levels.
• Supervise the delivery schedule and provide regular updates to the Sales Team.
• Verify product serial numbers and pallet quantities for each customer's order and review order deliveries for billing purposes.
• Compile data for invoicing to be shared with the Finance department.
• Comply with the company's rules, regulations, and policies.
• Demonstrate flexibility and a willingness to work on different tasks in a teamwork environment, assisting the team as needed.
• Perform other duties and special projects as assigned by the team manager.

Requirements

• Proficient knowledge in Microsoft Office Suite, particularly Excel and Word.
• High degree of professionalism and conduct at all times.
• Demonstrated track record of delivering results; ability to multi-task, set priorities, and meet deadlines.
• Excellent verbal and written communication skills with the ability to present and explain complex information clearly to clients.
• Strong customer focus and communication skills.
• Ability and willingness to learn SAP and new systems.
• Detail-oriented with strong multitasking and prioritization skills.

Preferred Qualifications

• Thrive in a fast-paced environment and enjoy multitasking multiple projects and/or tasks.
• Demonstrated ability to work with high-volume orders.
• Strong work ethics, a roll-up-sleeves attitude, and attention to detail.
• Customer-facing, enjoy working in a team-oriented environment, and passionate about Renewable Energy.

Pay

In accordance with applicable pay transparency laws, the anticipated annual base salary for this position is:

• Zone 1 (SF, NYC): $26.30 – $28.61/hr ($54,700 – $59,500)
• Zone 2 (CA, NJ, NY): $24.14 – $26.25/hr ($50,200 – $54,600)
• Zone 3 (All Others): $21.92 – $23.85/hr ($45,600 – $49,600)

The applicable salary range is based on the employee’s primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.

Physical, Mental & Environmental Demands

• Mobility:
  • Standing 20% of time
  • Sitting 70% of time
  • Walking 10% of time
• Strength:
  • Pulling up to 10 Pounds
  • Pushing up to 10 Pounds
  • Carrying up to 10 Pounds
  • Lifting up to 10 Pounds
• Dexterity (F = Frequently, O = Occasionally, N = Never):
  • Typing F
  • Handling F
  • Reaching F
• Agility (F = Frequently, O = Occasionally, N = Never):
  • Turning F
  • Twisting F
  • Bending O
  • Crouching O
  • Balancing N
  • Climbing N
  • Crawling N
  • Kneeling N