Sales Operations Analyst

About the role

The Sales Operations Analyst Branded OTC will lead pre-commercialization and post-launch activities for Aurohealth OTC brands in both the US and Canada. They will also create processes and procedures for ongoing/new programs and databases to ensure efficiency and proactiveness.

Responsibilities

• Manage commercialization of marketing products/projects from inception to post-launch maintenance requirements.
• Communicate ongoing project status to appropriate company personnel using team meetings.
• Publish key decisions and discussion points; follow action items to completion.
• Facilitate decision-making and conflict resolution within the project teams and management.
• Cook internal recall procedures; respond to customers as needed.
• Create and maintain Bill of Materials for entire product list.
• Maintain and track the timelines of launches and assist in trouble-shooting for all cross-functional activities.
• Assist and gather information for Customer Bids.
• Support commercialization of products by providing the internal support needed to maintain internal and retail portals (such as AMS, Spec Check, WERCs, OneWorldSync).
• Facilitate and load information required for customer-based portals.
• Additional responsibilities or projects may be assigned by the VP Marketing & Analytics.
• Off-shift and weekend support may be required to ensure production, projects, and site goals are met; predominantly via conference calls.
• Travel may be required.

Qualifications

• Minimum of 2 years of industry experience and/or additional project management training.
• Relevant experience in pharmaceuticals, OTC, or CPG industries desirable.
• Computer literate using Microsoft Project/Office products.
• Able to effectively present information and respond to questions from groups of managers, customers, and other employees of the organization.
• Able to read, analyze, and interpret common scientific/technical journals, technical and financial reports, and legal documents.
• Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Able to define problems, collect data, establish facts, and draw valid conclusions.