Sales & Operations Advisor In Training

DriveTime Family of Brands is the largest privately owned used‑car sales, finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and employees by putting the right customer in the right vehicle on the right terms and on their path to ownership.

Key Responsibilities

• Customer Experience & Sales Support
  • Greet customers in a friendly, professional manner and create a positive dealership experience.
  • Assist Sales & Operations Advisors during the purchasing process, presenting vehicle features, pricing, financing basics, and dealership services.
  • Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
  • Schedule appointments and maintain consistent communication with prospective customers via phone, text, and email using the expected nurture strategy.
  • Support the sales team with test drives, vehicle presentations, and customer follow‑up activities.
• Dealership Operations Support
  • Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
  • Support daily dealership operations by helping where needed across departments.
  • Maintain vehicle inventory presentation and showroom organization.
  • Help maintain operational flow, organization, and accountability throughout the dealership.
  • Utilize internal technical systems to support dealership operations and ensure a seamless end‑to‑end customer journey.
• Team Collaboration
  • Work closely with the sales and management teams to support and achieve dealership goals.
  • Be cross‑trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
  • Contribute to a positive, energetic, and team‑oriented workplace culture.
  • Adapt quickly to changing priorities and business needs.

Qualifications

• High School Diploma or GED required; Associates or bachelor’s preferred OR equivalent experience.
• 1 – 3 years related work experience.
• Minimum of 1 year of experience in hospitality, sales and/or retail in a fast‑paced, customer‑facing environment.
• Ability to progress through a multi‑phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Perks

• Medical, dental, and vision coverage with a sizable portion of premiums covered by the company.
• 401(k) plan, company‑paid life insurance, short‑ and long‑term disability coverage.
• Growth opportunities; over 1,000 employees promoted year over year.
• Tuition reimbursement.
• Wellness program offering self‑guided coaching, cash incentives, and premium discounts for participation in health activities.
• Competitive pay.
• Consistent work schedule; closed on Sundays to support work‑life balance.
• Team‑oriented culture with monthly bonus shares, sales contests, and other recognition programs.
• World‑class training and development, including rapid certification for higher levels and manager training programs.
• Paid time off for full‑time employees (wellness days, holidays, personal time) and vacation accrual for part‑timers based on hours worked.
• Great Place to Work certification and high employee satisfaction (90 % feel at home).
• Recognition awards for diversity, culture, leadership, and health (Comparably, Phoenix Business Journal).

Hiring is contingent upon successful completion of background and drug screening. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.