Sales & Operations Advisor In Training

About the role

DriveTime Family of Brands is the largest privately owned used car sales, finance & servicing company in the nation, headquartered in Tempe, Arizona and Dallas, Texas. We focus on putting the right customer in the right vehicle on the right terms and on their path to ownership, operating dealerships with transparent pricing and reconditioning centers that breathe new life into pre‑owned vehicles. If you’ve got DRIVE and want to make an impact, we’d love for you to make a difference with us.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow‑up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end‑to‑end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross‑trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team‑oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Qualifications

• High School Diploma or GED required; Associates or bachelor’s preferred OR equivalent experience.
• 1–3 years related work experience.
• Minimum of 1 year of experience in hospitality, sales and/or retail with a fast‑paced, customer‑facing environment.
• Ability to progress through a multi‑phase learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Benefits

• Medical, dental, and vision coverage – DriveTime covers a sizable amount of insurance premiums.
• 401(k) plan.
• Company‑paid life insurance policy.
• Short‑ and long‑term disability coverage.
• Growth opportunities – over 1,000 employees promoted year over year.
• Tuition reimbursement.
• Wellness program – self‑guided coaching, cash incentives, discounts on medical premiums.
• Competitive pay.
• Consistent work schedule – closed on Sundays for work/life balance.
• Monthly bonus share, sales contests, and other perks to recognize a job well done.
• World‑class training and development – manager training programs for higher‑level certification.
• Paid time off – wellness days, holidays, and personal time (full‑time); vacation time available for part‑timers based on hours worked.
• Great Place to Work Certified; 90% of employees feel right at home.
• Recognitions: Comparably Awards – Best Company for Diversity, Best Company Culture, Best Company Leadership; Phoenix Business Journal Healthiest Employers.

Schedule

DriveTime believes in work/life balance and is closed on Sundays, giving employees valued time with family and friends. Part‑time employees earn vacation time based on hours worked.