Sales & Marketing Coordinator

Sales Responsibilities

• Proactively visit and build relationships with potential clients at their locations, including:
  • Schools and daycares
  • Churches and community organizations
  • Kids gyms and activity centers
  • Youth sports leagues and teams
  • Corporate offices and local businesses
  • Identify and develop new opportunities for field trips, group events, fundraisers, team parties, and corporate events.
  • Represent the park in the community to generate new business and partnership opportunities.

  Lead Management & Conversion

  • Track, manage, and follow up on all new leads from initial contact through closing.
  • Maintain accurate records of outreach activity, pipeline status, and conversion results.
  • Respond promptly to inquiries and ensure consistent follow-up to maximize bookings.
  • Meet or exceed assigned sales targets for group events and partnerships.

  Event Coordination & Internal Collaboration

  • Coordinate new group events with the park’s internal operations team to ensure smooth execution.
  • Communicate client expectations, event details, and special requests to appropriate departments.
  • Provide day-to-day follow-up with clients and internal teams to ensure a positive experience and repeat business.

  Marketing & Promotions

  • Aid in planning and executing monthly marketing campaigns to grow admissions, memberships, and events bookings.
  • Coordinate in-park promotions, seasonal events, and limited-time offers.
  • Support the creation and coordinate distribution of flyers, posters, and local advertising materials.
  • Track and report results of promotions and marketing initiatives.

  Community Outreach & Partnerships

  • Build relationships with schools, daycares, camps, youth sports teams, churches, and community groups.
  • Help drive field trip, fundraiser, and group sales through outbound outreach and follow-ups.
  • Sign up for community events, school nights, and networking opportunities to represent the Urban Air brand and coordinate attendance with park’s leadership team.
  • Establish and Support partnership opportunities with local businesses and organizations.

  Social Media & Content Support

  • Ownership of social media scheduling, posting, and engagement (Instagram, Facebook, TikTok, etc.) while keeping brands standard within compliance.
  • Create and organize content (photos/videos) showcasing park experiences, events, and guest celebrations.
  • Support content creation for birthday parties, attractions, and special promotions.
  • Monitor comments/messages with replies and escalate guest concerns to leadership as needed.

  Email & Digital Marketing

  • Help manage email campaigns and customer communication.
  • Aid in updating website/event listings and ensuring promotions are accurate.
  • Support online reputation efforts by encouraging reviews and responding to feedback as needed.

  Administrative & Operational Support

  • Maintain marketing calendars, outreach lists, and event schedules.
  • Support group event coordination (school groups, corporate events, team parties, fundraisers).
  • Work closely with the operations team to ensure promotions are executed properly in the park.
  • Complete other duties as assigned to support business growth.
  • Self-Paced training to learn Urban Air Tools and Systems needed for marketing activities.

  Qualifications

  • High school diploma or equivalent required (Bachelor’s degree in Marketing, Communications, or related field preferred).
  • 1+ years of marketing, social media, sales, events, or customer service experience preferred.
  • Strong communication skills (phone, email, in-person).
  • Comfortable speaking to groups and building relationships in the community.
  • Organized, detail-oriented, and able to manage multiple projects at once.
  • Ability to work evenings and weekends as needed for events and peak business times.
  • Basic computer skills required (Google Drive/Microsoft Office; Canva a plus).
  • Reliable transportation for local outreach and community events.

  Key Skills & Competencies

  • Creativity and strong attention to detail.
  • Self-starter with a positive attitude and strong follow-through.
  • Strong interpersonal skills and team mindset.
  • Comfortable working in a high-energy, guest-facing environment.
  • Ability to measure results and suggest improvements.