Sales & Marketing Assistant - Heritage Harbor

Job Requirements

New Home Star, in partnership with Heritage Harbor, is seeking a Sales & Marketing Assistant to join the on-site team in Ottawa, IL.

About the Role

Heritage Harbor is a premier marina resort community located along the Illinois River, designed around lifestyle, connection, and experience. Buyers are not just purchasing a home - they are investing in a destination and a lifestyle centered around waterfront living, recreation, and community.

Responsibilities

• Greet and assist all visitors to the model home, creating a welcoming and professional atmosphere that reflects our brand.
• Call and work the prospect database to identify and engage leads.
• Review, clean, and maintain data lists, and conduct reverse prospecting to surface new opportunities within existing data.
• Advance qualified prospects through the pipeline and introduce them to the sales team.
• Support the sales team with day-to-day tasks, such as answering calls, managing emails, generating reports, preparing documents, and logging visitor activity for follow-up and sales insights.
• Aid in marketing efforts, including brochures, signage, flyer distribution, community events, and open houses.
• Provide scheduling support for tours, appointments, and sales team follow-up.
• Maintain the model home's appearance, ensuring it stays clean, organized, and ready for showings at all times.

Qualifications

• Ambition, drive, and a genuine desire to advance into a full sales role.
• Experience and/or education in customer service, hospitality, marketing, or sales. Prior real estate or homebuilding experience is not required.
• Strong phone and written communication skills; comfortable with consistent outbound calling.
• Organized and detail-oriented, with the discipline to keep data lists clean and pipelines current.
• Comfortable working independently and taking ownership of results.
• Willingness to support events, open houses, and tours, including some weekend work.
• An active Illinois real estate license is a plus but is not required. Candidates who plan to pursue licensing are welcome to apply.

Work Schedule & Additional Requirements

This is a full-time, 40-hour-per-week role based on-site at Heritage Harbor in Ottawa, IL. The work schedule runs Tuesday through Saturday, 10am–7pm. Part-time arrangements may be considered depending on the candidate's availability, experience, skillset, and credentials.

Compensation & Benefits

• Base salary of approximately $40,000–$45,000, based on experience and qualifications.
• Sales & Marketing Assistants receive a bonus when a lead they have advanced to a salesperson results in a successful new-home-construction contract.
• Full-time W2 role with medical, dental, vision, 401(k), and paid time off.
• Ongoing training, mentorship, and a defined path toward a full sales career.
• Opportunity to grow within a unique, destination-style waterfront community.

Growth Path

This role is designed as a launching pad. Assistants who show strong drive, results, and (ideally) real estate licensure can expect the opportunity to move into a full Sales Consultant role in as little as 12 months, with faster advancement possible depending on experience, skillset, and licensing status.