Sales Market Manager (Southern Florida/Miami)

About the Role

The Genesis Market Manager is responsible for the sales, marketing, and owner experience performance of a defined group of exclusive Genesis dealerships in the U.S. This role serves as the primary liaison between Genesis Motor America and the assigned dealerships, ensuring the implementation and achievement of key business goals.

Responsibilities

• Regularly contact and consult with certified Genesis Brand dealers to ensure the implementation and achievement of key Genesis Business Plan goals, including sales objectives, parts and accessory sales, and customer experience targets.
• Provide regular consultation on marketing strategies and monthly advertising plans.
• Coordinate and implement GMA marketing plans.
• Assist in scheduling and coordinating dealer-related Genesis training activities.
• Execute vehicle wholesale assignments and manage distribution-related tasks.
• Coordinate customer-related activities, including conquest and retention events, vehicle service campaigns, and other initiatives.
• Implement Genesis strategic initiatives, such as the service loaner program, valet services, and concierge support.
• Make sound decisions on luxury customer relations issues, vehicle allocation, and parts purchases.
• Influence key decision-makers at dealerships to improve operations, performance, and facility compliance.
• Assist with Genesis Brand compliance areas, including facility development, DSSA adherence, and ad hoc requests from GMA management.

Requirements

• High school graduate; Bachelor’s degree preferred.
• Experience working with or for U.S. automobile dealerships is essential.
• Luxury dealership experience (from an OEM or retail perspective) is a plus.
• Prior supervisory experience preferred.
• Experience with customer service initiatives is critical.
• Excellent problem-solving and analytical skills.
• Strong written and oral communication skills, with the ability to make dealer and regional presentations.
• Excellent organizational and time management skills.
• Proficiency in QMF Query and Microsoft Office (Word, PowerPoint, Excel, Access, Outlook).
• Willingness to travel (minimum 80% required, 4 days/week).

Qualifications

• Understanding of premium vehicle experience and the need for a differentiated sales and service experience.
• Strategic thinking capability and business acumen to impact premium vehicle performance.
• Proven dealer contact skills with the ability to influence key decision-makers.

Benefits

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay (company shuts down with pay between Christmas and New Year's)
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program (eligible after 1 year)
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate services

Pay

Compensation Range: $80,000 - $120,000 annual base salary