Sales Manager, Virtual Sales

About the role

Join Vacatia and help lead the teams that power the future. As a Virtual Sales Manager, you will elevate team performance, strengthen virtual sales operations, and drive exceptional guest and owner experiences in our rapidly growing Virtual Sales division.

Responsibilities

• Coach and elevate Sales Executives through ongoing performance guidance, post-tour feedback, and virtual presentation support.
• Partner closely with sales leadership to implement strategic initiatives and support achievement of revenue and conversion goals.
• Troubleshoot and resolve technical, software, and platform issues to ensure seamless virtual experiences for guests and team members.
• Optimize sales processes by preparing documentation, managing pending business, and leading anti-rescission and retention strategies.
• Drive team excellence by supporting training programs, leading virtual meetings, and contributing to continuous team development.
• Champion professionalism and uphold Vacatia’s standards in all customer and internal interactions.

Requirements

• 5+ years of timeshare/vacation ownership In-House Sales experience with proven track record of leadership success.
• Active Florida Real Estate license.
• Strong closing skills and advanced customer service capabilities.
• Ability to coach, mentor, and uplift sales professionals in a virtual environment.
• Experience troubleshooting virtual selling tools, hardware, or basic online technical issues.
• Proficiency with digital platforms such as Salesforce, Microsoft Office, Teams, and virtual sales technology.
• Excellent written, oral, and digital communication skills.
• Experience in virtual timeshare sales or supervising/mentoring teams is strongly preferred.

Qualifications

• Proven ability to manage and motivate a virtual sales team.
• Experience with virtual selling platforms and CRM systems.
• Strong problem-solving and organizational skills.
• Ability to work independently and as part of a team.

Skills

• Strategic thinking and execution.
• Customer-centric approach.
• Effective communication and interpersonal skills.
• Technical proficiency with virtual sales tools and platforms.

Benefits

• Competitive compensation package including base salary, commission, and bonuses.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Flexible work schedule to accommodate remote work.
• Professional development opportunities and ongoing training.

Pay

• Base salary plus commission.

Schedule

• Full-time position with flexible working hours to accommodate remote work.