Sales Manager - SMB Outbound Sales - PST/MDT (Remote)

About the Role

Please note that while this role will operate remotely, the candidate must reside in the Western Region of the United States, including Pacific Time, Mountain Time, and Arizona Time Zones.

We are seeking an experienced sales leader passionate about building and guiding high-performing outbound sales teams. This role thrives in a fast-paced, goal-driven environment where leadership directly impacts team success and business growth. If you're energized by coaching others and driving results, we’d love to connect.

What You'll Do

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.
• Use Chatbench, Yelp’s internal tool, to research, draft proposals, analyze data, and overcome objections.

Qualifications

• 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment.
• Well-versed in selling digital products to SMBs and using Salesforce CRM.
• Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time management skills.
• Comfortable working in a fast-paced, remote-first environment.
• Bachelor's degree OR 3+ years of customer-facing experience with a HS Diploma or GED.

Benefits

• Full medical, vision, and dental coverage effective your first day.
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure), 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Work from home reimbursement.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.

Pay

Compensation range for this position is $63k - $78k annually plus performance-based incentives.

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts is closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.