Sales Manager - Scottsdale

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Sales Manager career opportunity available at our Scottsdale boutique.

PROFILE

• 3+ years of Luxury Retail Sales Experience
• Excellent written and verbal communication skills
• Women's and Men’s RTW experience
• Results-driven with leadership capabilities
• Adaptable and comfortable in a fast-paced environment
• Flexible schedule availability including evenings, weekends, and holidays

MISSION

Provide impeccable service and act as a true ambassador of Dolce & Gabbana, ensuring every client experience reflects brand expectations.

COMPETENCIES

• Partner with Store Leadership on corporate initiatives, team development, employee relations, product training, and daily operations
• Oversee opening and closing procedures, holding store keys as needed, while ensuring compliance with operational and loss prevention standards
• Drive individual and store KPIs, including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment
• Develop and execute strategic action plans to drive sales and deepen client engagement in alignment with boutique goals
• Mentor and coach team members by sharing best practices and product knowledge
• Maintain a positive and collaborative work environment that encourages teamwork and creativity
• Leverage CRM to strengthen client relationships through appointment selling and client acquisition
• Demonstrate leadership and ownership of boutique standards, including visual merchandising and operational excellence
• Manage and resolve escalated client issues in partnership with Store Leadership, Client Services, and Operations

BENEFITS

• The hourly rate for this role ranges from $25.00 - $28.00 and eligible for variable commission
• We offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more

LOCATION

USA – SCOTTSDALE – AZ