Sales Manager | Reset Hotel Joshua Tree | Twentynine Palm, CA

We are seeking an energetic, personable, and detail-driven Sales Manager to join our growing sales team and drive group and social event business at our boutique hotel in Twentynine Palms, CA — just outside Joshua Tree National Park. This is a full-time, hybrid exempt position that reports to the Director of Sales. This hybrid role requires a regular on-property presence, including being onsite to help plan and execute events during busier group periods; local candidates are strongly preferred.

About the Property

At Reset, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, Reset Hotel provides unique access to some of the most iconic views in the United States. Each of Reset Hotel Twentynine Palms’ 65 rooms offer guests a private patio, uninterrupted mountain views, and the comforts of a boutique hotel.

About Us

• A brand-new property with the ability to build your team from scratch.
• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven — dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique — we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators — we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace over the past 9 years.

Responsibilities

• Own and grow group sales across the social and SMERF segments, including weddings, social celebrations, associations, retreats (wellness, yoga, fitness, etc.), and SMERF groups (social, military, educational, religious, and fraternal).
• Proactively prospect new business, respond to inbound leads, conduct site tours, and convert inquiries into booked business for your segments.
• Manage the full sales cycle: qualify leads, prepare proposals and contracts, negotiate rates, secure deposits, and close bookings.
• Plan event details in partnership with the client — room blocks, food & beverage, banquet event orders (BEOs), timelines, and vendor coordination.
• Be present onsite to manage the execution of events, partnering with the Events Coordinator to ensure seamless delivery, particularly during busier group periods.
• Support the Director of Sales & Experiences by taking ownership of social and SMERF business so the Director can focus on strategic corporate, entertainment/film/production, brand-activation, government, full-buyout, and transient/consortia/wholesale accounts.
• Build and maintain relationships with local wedding planners, wellness practitioners, association contacts, community partners, and repeat clients.
• Maintain accurate records in the CRM, track your pipeline and performance metrics, and report on booked and prospective business.
• Collaborate with operations, front desk, and food & beverage teams to ensure guest satisfaction from booking through departure.
• Represent the hotel at relevant local networking events, bridal shows, and industry gatherings.
• Support on-property activations and programming that enhance the guest experience and promote the Reset brand.

Requirements

• 2+ years of sales, event, or coordination experience in hospitality (hotels, venues, retreats, or similar), ideally within social and group segments.
• A social, outgoing personality — comfortable networking and building relationships with wedding couples, retreat leaders, association planners, and social groups.
• A track record of meeting booking or sales goals is a strong plus.
• Highly organized and detail-oriented, with the ability to juggle multiple bookings and events simultaneously.
• Willingness and flexibility to be onsite during events, including some nights, weekends, and holidays.
• Proficiency with CRM systems and sales/event management tools, or the ability to learn them quickly.
• Familiarity with the Joshua Tree / Twentynine Palms region (or a similar destination market) and local vendors is a plus.
• Local candidate strongly preferred.

Core Values

• Serve others.
• Live 360.
• Build a positive team.
• Communicate.
• Be wildly passionate.
• Take ownership.
• Learn + innovate.
• Embrace change.

Benefits

• Competitive compensation package with incentive bonus.
• Generous health, dental and vision insurance, plus 401K.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Monthly fitness and transportation credits.
• Unlimited PTO and 9 paid holidays.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities – when you grow, we grow!

Pay

$70,304