Sales Manager, Medicare

The Opportunity

Are you interested in being part of a high-growth organization that values you as a teammate and provides hands-on support to help you achieve your team’s sales goals? A subsidiary of Centerfield, QuoteManage (QM) is a national Medicare telesales brokerage firm seeking a Sales Manager to lead a fully remote team. We specialize in Medicare and senior products, helping consumers across the country find the best plans for their needs. QuoteManage leverages the digital marketing engine of our parent company, Datalot, to drive high-volume inbound calls to our licensed agents.

How You'll Contribute

• Drive a high-performance sales culture across a fully remote team of 25+ Medicare sales agents, balancing accountability with energy and motivation
• Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments
• Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion
• Own team performance metrics, including conversion rate, talk time, and lead utilization
• Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand
• Lead and engage a mixed workforce model, driving consistency, retention, and output
• Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices
• Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization
• Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement

What You Bring To The Table

• 2+ years managing Medicare sales teams in a call center or telesales environment
• Experience managing 15–25+ agents with direct accountability for performance metrics
• Deep knowledge of Medicare Advantage, Supplement, and Part D products
• Proven success in a high-volume inbound sales environment
• Experience leading teams through Annual Enrollment Period (AEP)

Bonus Points

• Background in brokerages or telesales organizations (e.g., SelectQuote, GoHealth, eHealth, Assurance IQ, etc.)
• Strong familiarity with dialers and CRM systems (Salesforce, Five9, NICE, etc.)
• Demonstrated ability to coach in real time and improve conversion rates

Important Notes

• Full-time, fully remote position
• Must have reliable high-speed internet
• Must reside in and hold an active Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah.