Sales Manager In Training

About the role

A Sales Manager in Training at Factory Direct Enterprises LLC will lead, develop, and manage the performance of the sales team. The role involves creating a culture of accountability and success, driving key performance indicators (KPIs), guest satisfaction, and overall store performance. The position requires a full-time commitment of at least 45 hours per week, including weekends.

Responsibilities

• Sales Leadership and Coaching
• Lead and execute FDE's seven critical sales leadership processes
• Manage team staffing levels to align with traffic and sales volume
• Support the onboarding and development of new team members
• Coach and performance manage associates to achieve sales excellence
• Oversee consistent execution of the Ashley Proven Sales Process
• Guide prospecting and follow-up to build a strong pipeline of customers
• Ensure sales practices meet company compliance and quality standards
• Maintain a consistent presence on the sales floor to coach and support staff
• Leadership Development
• Apply leadership tools and best practices in daily management
• Attend required training including leadership development and product/vendor sessions
• Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training
• Daily Operations and Motivation
• Lead energizing morning huddles and coaching scrimmages
• Assign team opportunities and participate in guest interactions
• Review and manage staffing-to-traffic ratios and store KPIs
• Sales and Performance Metrics
• Achieve store sales budgets based on store tier
• Improve sales KPIs including close rate, sales per guest, and average ticket
• Monitor and drive success across categories such as protection plans, sleep products, and financing
• Track Net Promoter Score (NPS) and Total Piece Exception Rate
• Operational Excellence
• Ensure all activities align with the company’s mission, values, and operational standards
• Participate in weekly “Perfect Store Visit” meetings to review store readiness and performance
• Maintain a clean, organized, and guest-ready showroom environment

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred
• Previous leadership experience in a fast-paced retail environment
• Strong ability to coach, lead, and drive performance through others
• Effective communicator with strong interpersonal and motivational skills
• Ability to foster teamwork and build strong internal relationships
• Highly organized with the ability to adapt to changing priorities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k) with employer match
• Employee discount
• Paid training program

Pay

Base salary ranging from $60,000 to $70,000, depending on experience and store assignment.

Schedule

Full-time, minimum of 45 hours per week including weekends. Availability during holiday periods and business-critical dates. Two scheduled days off per week, with exceptions during peak periods. Regular, in-person attendance at the assigned store location is required.