Sales Manager (hybrid)

About the role

The Sales Manager maintains and grows JAMA Network site licenses sales revenue for the North & South America Hospital & Government markets, while contributing to the growth of other JAMA Network products such as perpetual access licenses (Backfiles), Open Access Agreements, or AI features. This role collaborates closely with institutions and internal teams to expand relationships, drive renewals and upsells, and support long-term market growth. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

Responsibilities

• Sales Growth and Account Management: Contribute to maintaining and increasing paid institutional subscription revenue through direct sales to new prospects, renewals, and upselling existing business for Hospitals, Government and Institutions within North and South America, community colleges up to medical schools. Develop and implement annual sales plans, including initiatives, tactical actions, and revenue forecasts for all assigned products. Work with in-house tools and outside resources to create and maintain gap information on all potential sales. Collaborate with the marketing department to develop visibility, sales, and usage of AMA journal products in assigned territory.
• End-to-End Cycle Management: Manage the entire sales cycle: prepare offers, negotiate pricing, coordinate with Legal and Finance (via the Contract Licensing Team), monitor usage, ensure timely renewals, follow up on payments and solve customer account issues. Deliver on both revenue goals and customer satisfaction targets.
• Market Development & Relationship Building: Represent JAMA Network at libraries, trade shows and industry events to increase visibility, generate leads, and build institutional relationships. Conduct site visits to existing and prospective customers, gather market intelligence and strengthen long-term partnerships. Stay current with developments in scholarly publishing and emerging technologies, and adapt sales methods to align with industry trends, evolving customer needs, and new digital tools.
• May include other responsibilities as assigned.

Requirements

• Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required.
• 5+ years of Sales experience required, preferably in publishing or licensing.
• Previous publishing experience and/or academic institutions relationship building preferred.
• Polished interpersonal skills, especially the ability to develop relationships both internally and externally.
• Ability to work with all levels of staff, management and the customer base.
• Knowledge and understanding of intellectual property rights, particularly as they apply to content licensing.
• Must be self-motivated and able to effectively manage time to achieve both individual and departmental goals.
• Results oriented, including demonstrated ability to reach sales goals and handle pressure.
• Skilled at performing in a team environment while striving to maximize individual goals.
• Strong analytical skills with attention to detail needed, including market research, budgeting, forecasting and quantitative/qualitative campaign analysis.
• Negotiation skills required.
• Excellent project management skills, including the ability to handle multiple projects at the same time under constant deadline pressure.
• Proficiency in sales CRM tools and reporting.

Pay

This role is an exempt position, and the salary range for this position is $99,410–$131,637. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan.