Sales Manager - Field Sales

About the Role

The D2D/MDU Residential Sales Manager is responsible for defining and executing door-to-door (D2D) and multi-dwelling unit (MDU) sales strategies. This role leads day-to-day activities for Field Sales, 3rd Party Sales, MDU/HOA Sales, and other emerging sales channels. The Manager will collaborate with Marketing on blitzes and local sales events, provide competitive insights, and work with other department leaders to identify growth opportunities and achieve targets.

Responsibilities

• Build and lead an internal team of D2D sales representatives (3 reps within 3 months, 5 total after 6 months).
• Provide leadership, coaching, training, and motivation to a diverse sales organization to meet growth objectives.
• Supervise D2D and MDU sales channel leaders and staff, including recruiting, training, coaching, and performance strategies.
• Develop partnerships with MDU Property Managers and HOA Board members to generate leads and drive sales from new tenants and homeowners.
• Foster a performance-driven sales culture through incentive programs, recognition, and leadership.
• Ensure accurate and timely sales reporting by channel to track performance, accountability, and improvement.
• Analyze sales channel performance, prepare forecasts, and manage departmental budgets.
• Drive sales strategy and execution to meet business goals (15% growth within 90 days; 30% within 365 days) using the Subscriber Penetration Cohort report.
• Collaborate with sales, marketing, D2D, and local event teams on campaign development and execution.
• Manage external D2D and MDU sales channel partners, including goal-setting and performance reviews.
• Conduct interviews for open positions, enlist team members for hiring feedback, and guide partners through training and goal adjustments.

Requirements

• Bachelor’s degree in Business Administration or a related field.
• Minimum of 5 years of experience in sales leadership, managing multiple sales channels (Inside, Field, and Partnership).
• Proven experience building and leading highly effective sales teams and processes.
• Strong analytical skills and familiarity with key sales performance metrics.
• Comfort presenting and defending proposals to executive management.
• Experience with business analytics and synthesizing trends from data.
• Demonstrated leadership, collaboration, and teamwork abilities.
• Experience identifying and implementing partnerships.
• Highly developed organizational, planning, and written/oral communication skills.