Sales Manager- Expander
Join Nord-Lock Group's passionate and results-driven team, where you will have the opportunity to showcase your expertise and contribute to the success of our globally renowned brand. The original wedge-locking company that started in a red barn in Mattmar, northern Sweden, has grown into the global industry leader in bolting and engineering solutions. We are seeking a highly motivated and customer-focused individual to join our Nord-Lock team as a Sales Manager for the Expander business unit (Tensioning & Expander).
This role will report to our DeWitt, IA facility but is fully remote, with the expectation of living near a major international airport in the U.S. Ideally, the candidate should be located near one of our two U.S. facilities in DeWitt, IA or Pittsburgh, PA. Relocation is not being offered for this position.
About the role
You will provide leadership for the Expander sales team, drive direct sales, and deliver exceptional service to customers while ensuring their needs are met. The role involves day-to-day sales, key account management, customer experience processes, and team development. You will collaborate extensively with multiple departments and stakeholders, both internally and client-side. This role focuses on Expander Pivot Pin sales in the Americas Region (North and South America).
Responsibilities
- Drive direct sales activities to achieve revenue and margin targets.
- Identify, pursue, and convert new business opportunities across existing and emerging markets.
- Develop and maintain a strong pipeline through proactive lead generation, customer outreach, and relationship-building.
- Manage key accounts to ensure long-term customer satisfaction and growth.
- Oversee distributor relationships, performance, and alignment with company objectives.
- Lead product specification and approval processes with consultants, engineers, and decision-makers.
- Manage commercial aspects of customer projects, including timelines, requirements, and deliverables.
- Develop, maintain, and manage annual budgets for assigned regions or accounts.
- Conduct commissioning, product demonstrations, and on-site evaluations for customers, contractors, and partners.
- Deliver product, application, and technical training to internal teams, distributors, and customers.
- Provide technical guidance during project planning, installation, and troubleshooting.
- Relay product performance insights and customer feedback to product management and engineering teams.
- Conduct market and competitive analysis to identify trends, risks, and growth opportunities.
- Develop accurate sales reports, dashboards, and forecasts.
- Utilize data and analytics to guide strategic decision-making and target-setting.
- Support marketing initiatives, including campaigns, product launches, and events.
- Represent the company at trade shows, conferences, and industry events.
- Collaborate cross-functionally with marketing, product management, engineering, operations, and finance to support business objectives.
Requirements
- Bachelor’s degree in mechanical engineering or business administration, with a minimum of 5 years’ experience in B2B sales or business development, or equivalent experience (minimum 10 years in a comparable technical or commercial discipline, preferably in an industrial products-based industry).
- Must be a U.S. Citizen and authorized to work in the United States without sponsorship.
- Experience and success working as a manager of a remote team.
- Willing and able to travel up to 50%, which may include some international travel.
- Excellent verbal and written communication skills.
- Strong customer-focused mindset with the ability to handle difficult situations calmly and effectively.
- Proficiency in computer skills including email (Outlook), Microsoft Office Suite (Word, Excel, PowerPoint, etc.), Microsoft Teams, and more.
- Ability to prioritize tasks and stay organized in a fast-paced environment.
- Attention to detail and accuracy in handling customer information.
- Professionalism in personal, phone, and email communications.
- Customer-centric mindset, high energy level, and motivation to deliver results.
Benefits
- International environment and dynamic workplace.
- Opportunities to develop and grow professionally.
- Health benefits, PTO, company holidays, and 401(k) with company match.
- Paid Parental Leave and bi-weekly car allowance.