Sales Manager, eCommerce/Phone

What You'll Love Working Here

National scale with entrepreneurial spirit
Inclusive culture and diverse leadership
Competitive compensation and benefits
Opportunities to make a real impact
Our values and culture

Day-to-Day Responsibilities

• Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
• Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
• Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
• Driving the business through a high-level of involvement in the day-to-day operations
• Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
• Managing the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
• Ensuring that Customers are transitioned effectively from phone and internet contact to their in-store experience
• Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
• Appraising vehicles for trade
• Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
• Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
• Assisting in managing controllable expense elements for the New and Used Vehicle Departments
• Analyzing the business to determine shortfalls and developing action plans to improve performance

Requirements

• A high school diploma or equivalent
• Proven success in eCommerce automotive sales
• Proven leadership ability to mentor and train others
• Ability to set and achieve targeted goals
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• A valid in-state driver’s license and an acceptable, safe driving record

Career Growth

• Used Vehicle Manager
• Financial Services Director

Opportunities for Career Growth and Development

• Used Vehicle Manager
• Financial Services Director

Benefits and Perks

• Competitive compensation and 401k matching
• Health, dental, vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Partnership with cancer charities nationwide to raise and donate millions of dollars for cancer-related causes