Sales Manager, eCommerce

The Role

At Sovos, we're building the future of eCommerce tax compliance for thousands of small and mid-sized businesses across the US. As an eCommerce Sales Manager, you'll lead a high-performing team of sales and customer success professionals who help companies navigate 1099/W-2 filing, unclaimed property management, and identity verification. You'll drive new customer acquisition, expand existing relationships, and ensure our customers get maximum value from our solutions, all while shaping the strategy for a fast-growing part of our business.

What You Bring to Sovos

• Built relevant experience in outside sales, inside sales, account management, or customer success roles within a SaaS or subscription software environment, with experience managing both new business and renewal/expansion motions.
• Experience managing or leading a sales or customer success team, and you've coached and developed early-career and internationally based professionals.
• Strong CRM discipline (Salesforce preferred) and a data-driven approach to pipeline and performance management, with comfort using AI-assisted workflows to improve forecasting and decision-making.
• Communicate clearly and stay organized while managing high-velocity, transactional sales cycles across multiple stakeholders.
• Familiarity with IRS information reporting, 1099 filing, tax compliance software, customer migration programs, or SMB-focused eCommerce sales motions is a plus.

Life at Sovos

• The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
• Global Mentoring Program
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Flexible Time-Off
• Comprehensive Health, Dental and Vision Insurance
• 401(k) with company match
• HSA with Sovos match
• Tuition Reimbursement
• Volunteer Time Off and Charitable Giving Match