SALES MANAGER, CENTRALIZED LEASING

Team Scheduling & Operations

• Own the daily tour schedule — batch routes geographically, kill drive-time waste, maximize quality tours per agent
• Spot schedule gaps, no-show patterns, and inefficiencies before they become a problem
• Jump into tours yourself when coverage is tight
• Sync with property managers & maintenance on unit readiness and show-ability

Recruiting, Onboarding & Training

• Recruit leasing agent talent and weigh in on hiring calls
• Own onboarding — property knowledge, CRM, tour protocol, company standards
• Build and maintain scripts, objection-handling guides, and training materials
• Run ongoing training based on real performance data and call reviews

Coaching & Quality Control

• Shadow agents on tours; give real-time, real-talk feedback
• Review calls for lead handling, follow-up quality, and script adherence
• Run weekly team meetings + 1:1s that actually move the needle on KPIs
• Audit CRM notes and hold the team accountable to documentation standards
• Flag performance issues fast and escalate when it's time for formal action

Lead Management & Pipeline Accountability

• Score leads daily and drive urgency on the hottest prospects
• Track follow-up cadence and step in the moment it slips
• Chase stalled tours, unfinished applications, and gone-cold prospects
• Cross-promote leads across F&F's portfolio — nobody goes cold on your watch
• Hunt down late paperwork and deposits until the lease is signed

Performance Management & Reporting

• Track KPIs daily: tours, conversion rates at every funnel stage, days vacant
• Build intervention plans for agents/properties off target, when necessary
• Deliver weekly field intel to Asset Management: objections, pricing, competitive landscape

Lease-Up Coordination

• Be the go-to contact for lease-up properties — partner with Asset Management on absorption targets
• Build property-specific leasing strategies for lease-ups
• Keep agents sharp on lease-up units, amenities, pricing, and concessions

Requirements

• 3+ years of sales management experience with real, provable results
• CRM fluency — and the ability to train others and enforce standards
• Serious organizational chops; you can juggle a moving schedule across multiple sites
• Valid CA driver's license + reliable wheels (you'll be all over San Diego County)
• Communication skills sharp enough to deliver hard feedback without flinching
• A knack for reading the data, spotting the problem, and fixing it — fast
• Bonus points: lease-up / absorption-strategy experience

Benefits

• $80K-$100K Base Salary DOQ +Bonus opportunity
• $50/month phone reimbursement
• Mileage reimbursement at the current IRS rate
• Vacation pay: 80 hours/year, accrued each pay period
• 40 hours sick pay/year
• 8 paid holidays
• Medical / Dental / Vision after 30 days
• 401(k) with 50% match up to 6%, after 1,000 hours
• $500/month off rent at an eligible F&F property after 60 days