Sales Manager

Benefits

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

General Accountabilities

Directs the efficient and effective operation of the special events department in accordance with established policies, procedures and guidelines, revenue targets, safety and sanitation requirements, and executive leadership directives.

Aligns, develops, and implements marketing strategies to achieve special events revenue targets, and works in conjunction with the General Manager and Director of Sales to create monthly, quarterly, and yearly sales plans.

Networks and builds effective relationships with local client bases, businesses, outside groups, conventions, etc. in order to promote the restaurant’s special events services, and responds to inquiries.

Oversees and approves, or personally negotiates special events contracts in accordance with established policies, procedures and guidelines.

Reviews labor forecasts and budget projections to ensure that restaurant departmental targets are in alignment; and generates financial reports to Director of Sales in accordance with established procedures and deadlines.

Promotes effective strategies and employee engagement approaches to instill team support of organizational values, priorities and objectives.

Approves standard operating procedures, policies, protocols and guidelines that promote the effective, efficient, and safe operation of the event department, team productivity and well-being.

Advises clients and guides them on services available while securing appropriate food/beverage needs.

Job Qualifications

• Education: Bachelor’s degree in hospitality, marketing, or closely related field (preferred)
• Experience: 2+ years of progressive sales experience with a catering company, full-service hotel or restaurant.
• Proven track record of successful event management and sales growth.
• Ability to work flexible hours, including occasional weekends and evenings as needed.

Skills

• Advanced skill in prospecting, rapport building, listening and objection handling in order to effectively close event sales
• Excellent interpersonal and communication skills in order to effectively engage others verbally
• Ability to read and comprehend multiple data sources, such as contracts, written work instructions, policies, procedures and other work materials in English in order to perform essential duties in accordance with safety, sanitation and operational standards and training
• Knowledge of grammar and writing principles in order to compose ideas, work instructions and directives, policies/procedures, corrective actions, and other communications in writing
• Demonstrated skill in the application of sales and client management information systems to effectively and correctly execute various transactions
• Strong time management and organization skills
• Attention to detail
• Strong knowledge of financial and budgeting principles
• Intermediate arithmetic and Excel spreadsheet skills in order create financial, forecasting and sales reports

Schedule Requirements

• Full-time | Hybrid Role
• Schedule may fluctuate based on departmental requirements
• This position may require availability on weekends as needed

Travel Requirements

• Local travel required for networking opportunities

Physical Demands

• Frequent lifting, moving and carrying of food trays, dinnerware and drinks, furniture, garbage etc. weighing up to 25 pounds across the venue
• Regular and prolonged standing and walking inside and outside the restaurant to service tables, deliver food and beverages, perform BOH function, clean, sanitize and set up workstations, etc
• Regular ascending/descending stairs across the restaurant to deliver food, pick up dirty dishware, etc
• Constant bending, stooping and turning to serve food and beverages, remove dirty plate/glassware, dispose of garbage, etc

Compensation

$50,000.00 - $75,000.00 per year

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Flexible Work From Home Options Available

Paid Time Off

• 5 days paid vacation after 6 months of service and 10 days after the completion of 1 year of service, renewed annually.

PTO Payout

• Corporate employees may receive a payout of 5 days of PTO per year as long as it is available and upon approval. Check with HR for details. You must have completed one year to be eligible.

Sick Leave

• All salaried corporate employees receive 40 hours after 6 months of service. Sick leave will reset on your service date. There is no carryover.

Healthcare

• Healthcare and Dental/Vision coverage will be available (if you choose) 30 days after your start date, beginning on the first day of the month. The company covers 50% of the medical cost, not including Dental or Vision. We offer a range of health insurance options to select from that will best suit your needs.

Retail Plan

• 401 k will be offered at your 6-month date.